Frequently Asked Questions
Are you in-network with my insurance company?
We are not in-network with any insurance companies. If you would like to find someone in your insurance network, we recommend contacting your insurance company directly for a list of local therapists they contract with.
If I have a PPO Insurance plan, can I work with you and use my insurance?
If you would like to use your insurance and you have a PPO plan, we am happy to provide a superbill that you can then submit to your insurance for reimbursement.
How much will my insurance reimburse me?
You will need to contact them directly to find this out. We recommend asking them the following questions to determine what they will reimburse you:
1. What percentage do you cover for outpatient psychotherapy with out-of-network therapists?
2. Do I have to meet my deductible before you reimburse and if so, what is my deductible and how much of it have I met so far this year? When does my deductible reset?
Will you contact my insurance company for me and work directly with them?
No. we don’t have an insurance biller and we don’t want to be one — we prefer to focus on client care. We are happy to provide a superbill and if your insurance contacts me for billing related questions, we are happy to talk to them. However, we will not contact your insurance company or work directly with them.
What if I don't want a mental health diagnosis in my insurance file and I want to use my insurance?
Please understand that if you do use insurance, we will have to provide a diagnosis code to your insurance company in order for them to cover services.
What is a superbill and how do I request one?
A superbill is a detailed form provided by us at your request. It contains all the necessary information about the therapy services you received, which you can submit to your insurance company for out-of-network reimbursement.
Step 1: After your session, request a superbill from our practice.
Step 2: Submit the superbill to your insurance company. The superbill acts as a receipt that you can use to claim reimbursement according to your out-of-network benefits.
Step 3: Your insurance company processes your claim based on the details provided in the superbill, and you will be reimbursed directly according to your insurance plan.
